Refund Policy

We want you to feel confident when ordering Easy IPTV Store Premium IPTV. Every plan includes a 30-day money-back guarantee, so you have time to try Premium IPTV and request a refund if it is not right for you.

You may request a refund within 30 calendar days of purchase if the Premium IPTV is not right for you. Please contact our support team first so we can help with setup or resolve any issue.

• The Premium IPTV did not work as expected for you, and our support team was unable to resolve the issue within the 30-day guarantee period.
• You contacted our support team after the 30-day refund period had already passed, so a refund may no longer be available even if Premium IPTV did not perform as expected.
• The issue was reported to us, but our support team could not help you as expected and the guarantee window has since expired.

Email sales@easyiptvstore.com within 30 calendar days of your purchase with the email address used at checkout and a short description of the problem. Our team will first try to fix the issue with you, and will process an eligible refund under this 30-day guarantee.

Approved refunds are issued back to your original payment method through Square, our payment processor. Depending on your bank, it may take 5–10 business days for the refund to appear.

Unsure whether your situation qualifies? Just ask — reach us through the contact page and we will give you a straight answer.